Isaac Newton once said, “If I have seen farther than others, it is because I have stood on the shoulders of giants.” Heeding these words from Mr. Newton, I interviewed several “giants” in our industry—past presidents of the VLTA. Perhaps by standing on their shoulders, we can get a good perspective on 2020. Everyone wants … Continue reading Looking Ahead and Looking Back
For real estate agents and title insurance professionals, your online reputation can make or break you. This is especially true for local businesses. About 88% of Google searches on mobile devices are for services or agents in the area, which means that a large number of potential clients who are looking for information on local … Continue reading Why Online Reviews Matter – The Obvious (and not so Obvious)
It has been a long day. After your calls to your title insurer’s underwriting counsel, your E&O carrier’s agent and your lawyer, you pulled together your file and retraced your steps. With 20/20 hindsight, it has become clear that you may have made a couple mistakes…… Your first question had been “Why us?” After all, … Continue reading Anatomy of A Claim – Part 2
I had a chance to sit down with Megan Meloon at the VLTA Annual Convention right before she took over as President of VLTA. Megan and I discussed her upcoming term and some of her goals for 2020. One of the first things we talked about is how she is approaching her term in office. … Continue reading The Future of VLTA with 2019/2020 President, Megan Meloon
In today’s highly competitive market, losing employees to competitors can be costly both in terms of the time and money invested in the employee and in the loss of customer revenue when customers follow the employee to their new employer. The dilemma of how to protect against such losses is frequently addressed through the use … Continue reading Protecting Your Investment: Pros and Cons of Non-compete Agreements
It is well known that the title industry is under attack. Many agents are scrambling to keep up with the ever-changing landscape of protecting their finances, business and client data. One key component to reducing risk to your business is training employees on the daily security risks they encounter. Although maintaining a properly secure and … Continue reading The Missing Link – Training Your Employees
Title Examination is a lot like a puzzle. In order to see the big picture, one must first determine the order in which to place the pieces. The process of searching a title is a specific and detailed process. To be a good title examiner, it requires great attention to detail. Title examiners are taught … Continue reading Title Examination Roadblocks – What To Do?