Straight Talk Title: Amazing Customer Experiences Start with Your Team

Amazing Customer Experiences Start with Your Team: It seems obvious that the customer experience is totally tied to your team but, the real question is how do you keep your team constantly focused on creating amazing experiences?  We all know that the most vulnerable point of our business is how your team members respond to … Continue reading Straight Talk Title: Amazing Customer Experiences Start with Your Team

ARTU

You are underwriting counsel for a title insurance company and are asked if you will insure access to a piece of property that your prospective insured purchased at a tax sale.  There is no deeded easement but you are advised that you will be furnished with enough information to insure by prescription.  You believe that … Continue reading ARTU

How to last in the title industry – How to run a title agency that endures

By Colleen Taylor I came into the title industry as many do – by happenstance. I started out as a mortgage loan officer for a small community owned bank in another state. I moved to Virginia for love and put my resume out to local title companies because, hey, those nice guys from Ticor used … Continue reading How to last in the title industry – How to run a title agency that endures