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Ransomware: A Looming Threat To Title Agents

We have all heard about Ransomware, but what exactly is it?  

Ransomware is a form of malicious software (malware) designed to deny access to systems and/or encrypt files on a device rendering any files and the systems that rely on them unusable.

Unfortunately, cybercriminals understand how lucrative real estate information is, making an attack not a matter of if, but when.

So, how does it work?

Ransomware attacks are extremely complex and meticulously engineered to penetrate networks, but to sum it up in a nutshell it can be broken into five parts:

  1. Infection: The malicious email/website has exploited the vulnerability in your network.
  1. Execution: The malware targets your title production software, client management applications, document management systems, email etc. and downloads all the information into their network.
  1. Encryption: Your systems and files are locked using a unique encryption key held by the perpetrator.
  1. Demand: The company receives a ransom notice with a demand in exchange for the key to decrypt and regain access to their network and files.
  1. Payment: A payment, usually in cryptocurrency, is made in exchange for the decryption key that will reinstate access to your network, devices and applications.

What is the possible impact of ransomware?

Logging in and receiving the notice that your network has been compromised is a living nightmare. Not only is your title production software, document management systems, and communication networks inaccessible, but there are implications if you don’t pay the ransom including:

How do I lower my risk of a ransomware attack?

Here are a few strategies to protect your data and network from a ransomware attack:

What if it’s too late?


If a breach occurs it’s essential to have an incident response (IRP) that covers ransomware, business email compromise (BEC), and other forms of cyber threats. The response will vary on the type of breach, company size, and severity of the attack, but this is an excellent start to begin formulation of your plan:

Here are two great resources about ransomware and how to prepare for a ransomware attack.

U.S. Secret Service – Ransomware Preparation Guide:

CyberSecurity & Infrastructure Security Agency:



Authored by Tom Cronkright (Co-Founder) and Nick Lock (Customer Success Manager) of CertifID. For more information visit: http://www.certifid.com or email: support@certifid.com

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